GTL’s remote support service reduces customer downtime and the requirements for an onsite support technician, saving you time and money. This service is provided to organisations that are looking for a direct managed support service or simply a supplement to their own in-house IT team.

Our remote services provide your organisation with peace of mind that when hardware, software or cloud problems occur, your staff can get support by contacting our experienced central service desk team, who will remotely troubleshoot and resolve the issue.

We offer tiered support levels that range from ‘Starter’ to ‘Elite’, so that that you can choose the right amount of support for your business.

Key Benefits:

• Free trial for new customers
• Peace of mind for every organisation, no matter the size
• Friendly staff that are matched to your problem depending on their area of expertise
• Fast remote access
• Reduced downtime and increased productivity

FREE Darkweb Scanning

FREE On-Site Survey

FREE ICT Consultancy

‍Support Levels comparison Table: